About Mercindo Autorama
Welcome to PT Mercindo Autorama, one of the largest volume Mercedes-Benz store in the South of Jakarta, offering the finest in luxury and performance vehicles. We have a wide range of Mercedes-Benz and AMG models in stock, and was recently appointed as a Smart authorized dealer.
Our facility is conveniently located about 10 minutes from the Business District in Kuningan and is staffed with over ninety team members who are trained and motivated to serve you.
All of us here at Mercindo look forward to serving your needs now and in the future. Having been in this business for more than 20 years, we sure know a thing or two about customer satisfaction, and we will strive make your visit a memorable one.
2016 1st Winner SESP (Service Experience of Sales Process)
2016 Best Performance in Bussiness Excellence
2016 3rd Winner The Best Service Reception in Customer Service
2015 Best Service Excelent of sales process
2014 Best Performance in Sales
2013 Dealer Of The Year
2013 Best Performance in Sales
2013 Best Performance in Business Excellence
2011 Best Performance in Business Excellence
2010 Dealer Of the Year
2010 Second Runner up Regional Service Excellence Award
2010 Best Performance in Business Excellence
2009 Best Performance in Business Excellence
2009 The Best Dealer in Customer Loyalty (awarded by Mercedes-Benz Distribution Indonesia)
2006 1st place Retail Sales Volume
2005 1st place Top Dealer Contributor for Sales Contest
2004 1st place Top Dealer Contributor for Sales Contest
Our trained and certified teams of sales personnel are equipped with extensive product knowledge and customer relation skills. We believe people make the company and the strength of our teams has maintained us in the pinnacle of excellence, fulfilling your vehicle needs.
Our expertise in after sales service is also unmatched. We ensure your Mercedes-Benz delivers the performance, reliability and intelligent technology the car was designed for, through advanced repair techniques and latest diagnostic tools. You can have our assurance of genuine parts at a competitive price, as well as added value services such as courtesy car and 24-Hours Breakdown Service. As our customer, you will also enjoy priority service at all of our after-sales network.
In providing world-class customer service that builds loyalty, it is the soft touch that makes the difference. Our customers grow with us throughout the years and we are delighted to have repeated purchases. With good Customer Relationship Management programme, our loyal customers are always appreciated with firsthand irresistible promotion and exclusive invitations to events.
Only at Mercindo Autorama, we will provide you No Substitute for Experience. For you, we will deliver above expectations.